{"id":1107,"date":"2026-10-03T15:38:55","date_gmt":"2026-10-03T15:38:55","guid":{"rendered":"https:\/\/yegara.com\/en\/guide\/?p=1107"},"modified":"2026-10-04T10:07:02","modified_gmt":"2026-10-04T10:07:02","slug":"how-to-log-in-to-cpanel-or-directadmin-and-reset-its-password","status":"publish","type":"post","link":"https:\/\/yegara.com\/en\/guide\/how-to-log-in-to-cpanel-or-directadmin-and-reset-its-password\/","title":{"rendered":"How to Log In to cPanel or DirectAdmin"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Your website files, email accounts and databases are managed in your hosting control panel. This guide shows where the login is, how to open the panel from your Yegara dashboard, how to reset the panel password yourself, and what to check when <strong>yourdomain.com\/cpanel<\/strong> does not open.<\/p>\n\n\n\n<div class=\"wp-block-group yg-toc is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"yg-toc-title wp-block-paragraph\"><strong>On this page<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"#which-control-panel-do-i-have\">Which control panel do I have?<\/a><\/li>\n\n\n\n<li><a href=\"#option-1-open-the-panel-from-your-yegara-dashboa\">Option 1: Open the panel from your Yegara dashboard<\/a><\/li>\n\n\n\n<li><a href=\"#option-2-use-the-login-link-from-your-welcome-em\">Option 2: Use the login link from your welcome email<\/a><\/li>\n\n\n\n<li><a href=\"#reset-the-control-panel-password-yourself\">Reset the control panel password yourself<\/a><\/li>\n\n\n\n<li><a href=\"#login-rejected-after-you-changed-the-password\">Login rejected after you changed the password?<\/a><\/li>\n\n\n\n<li><a href=\"#why-yourdomain-com-cpanel-may-not-open-yet\">Why yourdomain.com\/cpanel may not open yet<\/a><\/li>\n\n\n\n<li><a href=\"#got-a-password-changed-email-you-did-not-expect\">Got a &#8220;password changed&#8221; email you did not expect?<\/a><\/li>\n\n\n\n<li><a href=\"#keep-your-login-safe\">Keep your login safe<\/a><\/li>\n\n\n\n<li><a href=\"#still-cannot-get-in\">Still cannot get in?<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"which-control-panel-do-i-have\">Which control panel do I have?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Premium hosting:<\/strong> cPanel.<\/li>\n\n\n\n<li><strong>Standard hosting and free .pro.et hosting:<\/strong> DirectAdmin.<\/li>\n\n\n\n<li><strong>Domain only:<\/strong> there is no control panel, because there is no hosting yet. You can add hosting at <a href=\"https:\/\/yegara.com\/host\">yegara.com\/host<\/a> and choose &#8220;Use My Own Domain&#8221;.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"option-1-open-the-panel-from-your-yegara-dashboa\">Option 1: Open the panel from your Yegara dashboard<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This is the easiest way, and it works even when your domain is not live yet.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to your Yegara dashboard at <a href=\"https:\/\/yegara.com\/login\">yegara.com\/login<\/a>.<\/li>\n\n\n\n<li>Click <strong>HOSTING &amp; SERVICES<\/strong>.<\/li>\n\n\n\n<li>Click <strong>Manage<\/strong> next to your domain name.<\/li>\n\n\n\n<li>Under <strong>Quick Actions<\/strong>, click the login link for your control panel (<strong>Login to cPanel<\/strong> or <strong>Login to DirectAdmin<\/strong>).<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"849\" height=\"128\" src=\"https:\/\/yegara.com\/en\/guide\/wp-content\/uploads\/2020\/05\/image-18.png\" alt=\"The Manage button next to a domain in the Yegara dashboard\" class=\"wp-image-654\" srcset=\"https:\/\/yegara.com\/en\/guide\/wp-content\/uploads\/2020\/05\/image-18.png 849w, https:\/\/yegara.com\/en\/guide\/wp-content\/uploads\/2020\/05\/image-18-300x45.png 300w, https:\/\/yegara.com\/en\/guide\/wp-content\/uploads\/2020\/05\/image-18-768x116.png 768w\" sizes=\"auto, (max-width: 849px) 100vw, 849px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"965\" height=\"462\" src=\"https:\/\/yegara.com\/en\/guide\/wp-content\/uploads\/2026\/10\/dashboard-login-to-cpanel.jpg\" alt=\"The Login to cPanel link under Quick Actions on the hosting package page\" class=\"wp-image-1536\" srcset=\"https:\/\/yegara.com\/en\/guide\/wp-content\/uploads\/2026\/10\/dashboard-login-to-cpanel.jpg 965w, https:\/\/yegara.com\/en\/guide\/wp-content\/uploads\/2026\/10\/dashboard-login-to-cpanel-300x144.jpg 300w, https:\/\/yegara.com\/en\/guide\/wp-content\/uploads\/2026\/10\/dashboard-login-to-cpanel-768x368.jpg 768w\" sizes=\"auto, (max-width: 965px) 100vw, 965px\" \/><figcaption class=\"wp-element-caption\">The login link is under Quick Actions on your package page.<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">You can also reach the same page from the top menu: open <strong>Packages<\/strong>, then <strong>My Packages<\/strong>, and click your package.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"920\" height=\"236\" src=\"https:\/\/yegara.com\/en\/guide\/wp-content\/uploads\/2026\/10\/dashboard-my-packages.jpg\" alt=\"The My Packages page in the Yegara dashboard, with the hosting package link highlighted\" class=\"wp-image-1534\" srcset=\"https:\/\/yegara.com\/en\/guide\/wp-content\/uploads\/2026\/10\/dashboard-my-packages.jpg 920w, https:\/\/yegara.com\/en\/guide\/wp-content\/uploads\/2026\/10\/dashboard-my-packages-300x77.jpg 300w, https:\/\/yegara.com\/en\/guide\/wp-content\/uploads\/2026\/10\/dashboard-my-packages-768x197.jpg 768w\" sizes=\"auto, (max-width: 920px) 100vw, 920px\" \/><\/figure>\n\n\n\n<p class=\"has-accent-4-background-color has-background wp-block-paragraph\">\ud83d\udcd8 <strong>Note<\/strong><br><br>The Yegara dashboard only opens from inside Ethiopia. If you are abroad or using a VPN, use the login link from your welcome email instead (Option 2).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"option-2-use-the-login-link-from-your-welcome-em\">Option 2: Use the login link from your welcome email<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When your hosting was activated, we sent an email with the subject <strong>&#8220;Your New Account Information&#8221;<\/strong> to your registered email address. Please check the spam folder too. It has your control panel username and password, and two login links:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>The domain link<\/strong> (for cPanel this is yourdomain.com\/cpanel). It only works once your domain is pointing to your hosting.<\/li>\n\n\n\n<li><strong>The server link<\/strong> (the second link). It works straight away, even before your domain is live. For cPanel it ends with <code>:2083<\/code> and for DirectAdmin with <code>:2222<\/code>.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you cannot find the email, open your package page in the dashboard and click <strong>Send Welcome Email<\/strong> under <strong>Quick Actions<\/strong>, or ask us in chat to send it again. For security it is only sent to your registered email address.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"reset-the-control-panel-password-yourself\">Reset the control panel password yourself<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You do not need the old password, and you do not need to contact support. The steps are the same for cPanel and DirectAdmin.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to your Yegara dashboard at <a href=\"https:\/\/yegara.com\/login\">yegara.com\/login<\/a>.<\/li>\n\n\n\n<li>Click <strong>HOSTING &amp; SERVICES<\/strong>.<\/li>\n\n\n\n<li>Click <strong>Manage<\/strong> next to your domain name.<\/li>\n\n\n\n<li>Under <strong>Password<\/strong>, click <strong>&#8220;Click To Change&#8221;<\/strong>.<\/li>\n\n\n\n<li>Enter the new password and click <strong>Save<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"965\" height=\"462\" src=\"https:\/\/yegara.com\/en\/guide\/wp-content\/uploads\/2026\/10\/dashboard-click-to-change-password.jpg\" alt=\"The Click To Change link next to Password under Additional Details on the hosting package page\" class=\"wp-image-1537\" srcset=\"https:\/\/yegara.com\/en\/guide\/wp-content\/uploads\/2026\/10\/dashboard-click-to-change-password.jpg 965w, https:\/\/yegara.com\/en\/guide\/wp-content\/uploads\/2026\/10\/dashboard-click-to-change-password-300x144.jpg 300w, https:\/\/yegara.com\/en\/guide\/wp-content\/uploads\/2026\/10\/dashboard-click-to-change-password-768x368.jpg 768w\" sizes=\"auto, (max-width: 965px) 100vw, 965px\" \/><figcaption class=\"wp-element-caption\">Click To Change is next to Password, under Additional Details.<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"610\" height=\"242\" src=\"https:\/\/yegara.com\/en\/guide\/wp-content\/uploads\/2026\/10\/dashboard-password-change-dialog.jpg\" alt=\"The Password Change dialog in the Yegara dashboard with Save and Cancel buttons\" class=\"wp-image-1538\" srcset=\"https:\/\/yegara.com\/en\/guide\/wp-content\/uploads\/2026\/10\/dashboard-password-change-dialog.jpg 610w, https:\/\/yegara.com\/en\/guide\/wp-content\/uploads\/2026\/10\/dashboard-password-change-dialog-300x119.jpg 300w\" sizes=\"auto, (max-width: 610px) 100vw, 610px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">For the same steps with a video and more screenshots, see <a href=\"https:\/\/yegara.com\/en\/guide\/how-to-reset-your-cpanel-password\/\">How To Reset Your cPanel Password<\/a>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Forgot your Yegara dashboard password too?<\/strong> Use the &#8220;Forgot your password&#8221; link on the login page: <a href=\"https:\/\/yegara.com\/en\/guide\/how-to-reset-yegara-dashboard-password\/\">How to reset Yegara dashboard password<\/a>.<\/li>\n\n\n\n<li><strong>Know your current cPanel password and only want a new one?<\/strong> You can also change it inside cPanel: <a href=\"https:\/\/yegara.com\/en\/guide\/changing-your-cpanel-password\/\">Changing your cPanel password<\/a>.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"login-rejected-after-you-changed-the-password\">Login rejected after you changed the password?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Copy and paste the username and password, and make sure there is no space at the start or the end.<\/li>\n\n\n\n<li>Use the control panel username from your welcome email, not your email address.<\/li>\n\n\n\n<li>Your browser may still be filling in the old saved password. Type the new one yourself.<\/li>\n\n\n\n<li>If the new password is not accepted, set a stronger one from your dashboard: longer, with letters, numbers and symbols.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"why-yourdomain-com-cpanel-may-not-open-yet\">Why yourdomain.com\/cpanel may not open yet<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Your domain is new, or the nameservers were just changed.<\/strong> It can take from 5 minutes up to 48 hours before the domain works everywhere. Until then, use your dashboard (Option 1) or the server link (Option 2).<\/li>\n\n\n\n<li><strong>Your domain points somewhere else.<\/strong> If the domain goes through Cloudflare, or its A record points to Vercel or another host, yourdomain.com\/cpanel cannot reach our server. Use the server link.<\/li>\n\n\n\n<li><strong>Your plan uses DirectAdmin.<\/strong> Standard and free plans do not have a \/cpanel address. Use the DirectAdmin link from your welcome email or your dashboard.<\/li>\n\n\n\n<li><strong>You ordered the domain only.<\/strong> A domain-only order has no control panel.<\/li>\n\n\n\n<li><strong>The hosting is not active yet.<\/strong> After your payment is confirmed, the account details are sent by email, usually within about 10 minutes.<\/li>\n\n\n\n<li><strong>The page opens for other people but not for you.<\/strong> Your IP address may be blocked by the server firewall. Restart your modem or router so Ethio Telecom gives you a new IP, or try mobile data, then open the page again.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"got-a-password-changed-email-you-did-not-expect\">Got a &#8220;password changed&#8221; email you did not expect?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">That notification means the password was changed from inside cPanel, by someone who knows the current password. If it was not you or your team, reset the password from your Yegara dashboard right away using the steps above, and change any other passwords you use together with it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"keep-your-login-safe\">Keep your login safe<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Never send your control panel password in a chat or an email. If you already shared it with someone, change it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"still-cannot-get-in\">Still cannot get in?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Send us your domain name and a screenshot of the exact error on <a href=\"https:\/\/yegara.com\/telegram\">Telegram<\/a>, by email at <a href=\"mailto:help@yegara.com\">help@yegara.com<\/a>, or call 0960 17 17 17.<\/p>\n\n\n\n<h2 class=\"wp-block-heading yg-related-title\">Related guides<\/h2>\n\n\n\n<ul class=\"wp-block-list yg-related\">\n<li><a href=\"https:\/\/yegara.com\/en\/guide\/how-to-reset-your-cpanel-password\/\">How to Reset Your cPanel Password<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/yegara.com\/en\/guide\/changing-your-cpanel-password\/\">Changing Your cPanel Password<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/yegara.com\/en\/guide\/how-to-install-wordpress-in-cpanel-and-direct-admin\/\">How to Install WordPress in One Click<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Where your hosting control panel login is, how to open it from your Yegara dashboard, how to reset the panel password yourself, and why yourdomain.com\/cpanel may not open yet.<\/p>\n","protected":false},"author":7,"featured_media":1108,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[37,19,25,3],"tags":[40,39],"class_list":["post-1107","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-account-access","category-cpanel","category-directadmin","category-how-to","tag-invoice-premium","tag-invoice-standard"],"_links":{"self":[{"href":"https:\/\/yegara.com\/en\/guide\/wp-json\/wp\/v2\/posts\/1107","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yegara.com\/en\/guide\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/yegara.com\/en\/guide\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/yegara.com\/en\/guide\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/yegara.com\/en\/guide\/wp-json\/wp\/v2\/comments?post=1107"}],"version-history":[{"count":6,"href":"https:\/\/yegara.com\/en\/guide\/wp-json\/wp\/v2\/posts\/1107\/revisions"}],"predecessor-version":[{"id":1578,"href":"https:\/\/yegara.com\/en\/guide\/wp-json\/wp\/v2\/posts\/1107\/revisions\/1578"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/yegara.com\/en\/guide\/wp-json\/wp\/v2\/media\/1108"}],"wp:attachment":[{"href":"https:\/\/yegara.com\/en\/guide\/wp-json\/wp\/v2\/media?parent=1107"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/yegara.com\/en\/guide\/wp-json\/wp\/v2\/categories?post=1107"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/yegara.com\/en\/guide\/wp-json\/wp\/v2\/tags?post=1107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}