If your hosting account has hit its maximum number of running processes (NPROC limit), you won’t be able to open a terminal or SSH session to fix it yourself. This tool lets you request that stuck processes be automatically cleared — no terminal access required.
Login to your yegara account and navigate to your packages and click on manage.
Step 1: Add &q=kill to the page URL
The kill request tool is hidden by default and only appears when &q=kill is added to the end of your product page URL.
Step 2: Click “Submit Kill Request”
Once the page reloads, scroll down — you’ll see a new card titled Process Limit / Kill Request with a red Submit Kill Request button.
Confirm the request
A confirmation window will pop up when you Click “Submit Kill Request” . Click Yes, Submit Request. You’ll see a confirmation message with your request number.
Your request is now queued. It’s automatically picked up and processed by our system on its next scheduled run — usually within a few minutes.
To Check on your request
To check the status of a request you’ve already submitted, just click Submit Kill Request again. Before anything new is created, you’ll see a history of your recent requests, each marked with one of the following:
| Status | Meaning |
|---|---|
| Pending | Queued and waiting — will run automatically on the next scheduled job. |
| Completed | Your stuck processes were successfully cleared. |
| Failed | Something went wrong — please contact support and reference the date/time shown. |
Good to know: request limits
This tool is provided as an emergency switch . To keep this tool from being overused, you can only submit 1 request per 30 min.
After killing your running processes we recommend that you implement a cronjob so that it will automatically run and terminate any struck processes for you .
Still stuck after a completed request, or seeing repeated failures? Contact support so we can look into it further.